Frequently Asked Questions
1. What services does Eshel offer?
Eshel specializes in custom millwork and woodworking services. We craft custom cabinets, furniture, interior finishes, and more for both residential and commercial clients.
2. Can you explain the process of working with Eshel for a custom project?
Our process typically includes an initial consultation, design phase, approval of design plans, production, and installation. We collaborate closely with clients at each step to ensure their vision is brought to life.
3. What is the typical timeline for completing a custom millwork project?
The timeline varies depending on the project’s complexity and scope. We provide estimated timelines during the consultation phase and strive to meet agreed-upon deadlines.
4. Do you work with both residential and commercial clients?
Yes, Eshel caters to both residential and commercial clients, offering custom millwork solutions for a wide range of spaces.
5. How can I request a quote for a custom project?
You can request a quote by contacting us through our website or by giving us a call. We’ll discuss your project in detail to provide an accurate estimate.
6. Do you provide design services or work with external designers?
We offer design services and can also collaborate with external designers to bring your vision to life.
7. What geographic areas does Eshel serve?
Eshel primarily serves the Vancouver area but can consider projects in other locations as well.
8. Is Eshel licensed and insured?
Yes, Eshel is fully licensed and insured, providing peace of mind for our clients.
9. What payment methods do you accept?
We accept personal or business checks as a traditional payment method. For your convenience, we also offer the option of bank transfers to facilitate payments for our services.
10. What is your policy on revisions and changes to a project?
We accommodate reasonable revisions and changes during the project, but we discuss these details in the project agreement.
11. Do you offer any warranties or guarantees on your work?
Yes, at Eshel, we stand behind the quality of our work. We guarantee the quality, construction and finish of all of our products.
Our cabinets and millwork come with a 5-year warranty that cover defects in materials or workmanship. We also offer a lifetime warranty on the hardware used in our projects.
Please note that these warranties exclude damages resulting from specific factors, including water damage, heat damage, moisture or humidity, harsh household cleaners, and other external factors. The Warranty does not apply to any Product exhibiting normal wear and tear.
12. How can we see what our finished project will look like?
We can provide 2D and 3D design drawings so that you see a full rendering of what your project will look like when complete.